Our Frequently
Asked Questions

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HW & SW wallets owners
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Starter-Kit
Security

  • Is the tool only accessible on the USB key provided in the starter kit ?

    No, Sead tool can also be downloaded from your "My Ecosystem" dashboard once logged in (and with a current valid subscription). You should regularly check for eventual tool updates.

  • How do I get the starter kit?

    To obtain a starter kit, simply follow the Get Started process on Sead’s home page. Here’s what you can expect:

    1. Create Your Account

      • Sign up by providing your email.
      • Validate your email address.
      • Choose a future subscription plan (which will begin after your free trial period) and complete the payment.

    2. Access “My Ecosystem”

      • Go to your My Ecosystem dashboard.
      • Download the Sead Tool and retrieve your personal activation code.

    3. Activate the Tool

      • Launch the Sead Tool.
      • Enter your registered email and personal activation code.
      • This activation is a one-time procedure required for each device you plan to use.

    During this process, you can choose between a purely digital download of the Sead Tool and/or receive a physical starter-kit box shipped to your home.

  • What is the Sead Starter Kit, and what does it include?

    The Sead Starter Kit is your essential first step toward securing your seed phrase with total peace of mind throughout its entire lifecycle. Here’s what you’ll find inside the box:

    1. Memory USB Stick

      • Preloaded with the Sead Tool software, which allows you to back up and restore your seed phrase from QR codes.
      • The Sead Tool operates offline, uses open code, and has no dependencies on Sead itself—ensuring true self-custody and decentralized preservation.
      • You receive a personal lifetime license for the Sead Tool, meaning it’s yours forever.

    2. Free Subscription Period (12 months on Sead's commercial launch)

      • Along with the USB stick and software, you’ll enjoy a free introductory period on any chosen subscription plan.

    Overall, the Starter Kit ensures you have both the hardware and software needed to begin protecting your seed phrase with maximum security and flexibility.

More questions? Contact us